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S 960-2 Model S 961-2W Model S 961-1 |
Benefit:
Choice. Homely
environment promotes patients' contentment.Patients are more and more turning into customers. He or she places certain expectations on the hospital, and the extent to which they are fulfilled or not determine to a considerable degree his or her satisfaction with the service provided. In this respect, there cannot be determined any differences between patients and other customer groups any more. Carrying out a query on patients' satisfaction also from this point of view, doctors will be at the top of the rating scale, followed by nursing staff, treatment success and then coming in, even before medical-technical equipment and feeding, right in fourth place - the type of accommodation. Additionally asking for any need for change, the issue of accommodation comes in first. If the patient is to be considered as a customer, and when he or she sees the greatest need for change in accommodation, then the issue of switching to a different equipment is perfectly right. Homely environment also promotes patient's recovery. However, this issue must also re raised for quite different reasons. Because psychologists, hospital planners, interior designers and designers have long since thought about the therapeutic significance of the hospital room and recognized the interaction of "Design and Health". Studies have shown that patients need to have control over their physical environment. If this is not the case, the patient will suffer from various types of stress. Wellness factors and a psychosocially supporting environment can counteract this process. Apart from stress-reducing characteristics, the quality of the physical environment has an impact on many aspects of the psychological and social well-being. Scientific studies carried out during the last decade show a clear connection between psychologically unsuitable design and bad health symptoms like anxiety, depression, high blood pressure, insomnia as well as an increased need for painkillers. Or just the other way round. The American Center for Health Design with its Pebble project, in which numerous hospitals and institutes participate worldwide, has been documenting for nearly ten years now the success of the idea that design can be utilized to create a healing environment. Here is only one example: With the foundation of the "Barbara Ann Karmanos Cancer Institute" at the Wayne State University in Detroit, managers, planners and designers were given the chance to initiate cancer therapy not in the form of disease treatment but rather as a wellness program. The outlines of hospital rooms were optimized, the latter were furnished like a hotel room and fitted out in a way so that relatives could also spend the night there. It was found that patients moved from the old building into the new center needed 54% fewer painkillers, wrong medications were decreased by 37% while patients' satisfaction grew by 17%. And turnover of nursing staff dropped from 23% to just under 4%. These are data from a single institute that employs design in the hospital for the benefit of patients and nursing staff and thus also as an investment into the future. Good to know that Völker has been devoting itself to this idea for a long time. Völker hospital beds, hospital furniture and seating units let hospital rooms become a place for recovery in which patients will really feel fine. A place, where nursing staff will work in a highly motivated way, and by means of which the commonly accepted definition that health is the combined state of physical, psychological and social well-being can be proven again day by day. |
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